need a hand?AUSTRALIA
Find helpCustomer accountProvider accountAvailable in Sydney
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Contact us

How can we help?

For customer or provider support, email hello@needahand.au.

Formal support hours and additional contact channels will be published before public bookings open. During the controlled trial, use this email for onboarding questions or to report an issue.

Hana

Need a Hand’s guided assistant

Prepared FAQs · not a live agent. Please don’t share passwords, payment details or identity documents.

HanaHi, I’m Hana. I can explain how Need a Hand works and help you find your next step. What would you like to do?