Customer test onboarding

Set up your customer profile.

Save the contact and location details we need to coordinate urgent local help. You’ll describe each job separately.

1Your details
2Location & contact
3Confirm

Step 1

Tell us who you are

These details identify your booking and allow only the tradie you choose to contact you.

First name *Last name *

Email *Australian mobile *

Step 2

Your service area and updates

We use this to show nearby available tradies and choose the right communication channel.

Home suburb *Postcode *

Preferred contact *

SMSPhone callEmail

Step 3

Confirm the pilot terms

This test helps us validate onboarding, map selection and direct booking. It is not an emergency service.

I confirm my details are accurate and agree that Need a Hand? may use them to coordinate pilot jobs. *I understand that immediate danger, fire, suspected gas leaks or life-threatening situations must be directed to 000. *I’m happy to be contacted for pilot feedback and usability research.

What happens next?

After this profile is saved, you can create a job request with its address, timing, photos and access notes.